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As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).
Job Responsibility:
Maintain the critical infrastructure that keeps our datacenters up and running
Perform basic monitoring and inspection
Perform various types of maintenance
Participate in equipment troubleshooting
Enforce all safety and security requirements
Develop methods of operating procedures (MOPs) and standard operating procedures (SOPs)
Ensure safety and security requirements are met
Document issues found in troubleshooting process
Prepare and submit required reports
Provide necessary escort to third-party contractors
Perform various types of maintenance and repairs
Utilize internal computerized maintenance management system (CMMS)
Inspect and supervise critical environment-related facility equipment
Respond to abnormal conditions and lead an onsite incident response team
Work 12-hour shifts including non-standard business hours
Requirements:
High School Diploma, GED, or equivalent
1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Citizenship Verification
Nice to have:
Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience
OR High School Diploma, GED, or equivalent AND 3+ years mission critical services experience