Critical Environment Technician Manager

• People Management: Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Equipment and Systems Operations: Serve as an operations specialist
• Oversee and coach team with the inspection of critical environment-related facility equipment
• Monitor performance of maintenance and operations
• Utilize internal computerized maintenance management system (CMMS)
• Safely and quickly respond to and lead an onsite incident response team
• Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs)
• Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items.
• Equipment and Systems Maintenance: Guide, oversee, and perform various types of maintenance and repairs
• Serve as a subject matter expert for one type of equipment
• Have a hands-on understanding of how equipment works
• Provide and/or assign team to provide necessary escort to third-party contractors
• Take part in getting third-party work underway
• Advises junior colleagues on inspection and supervision issues.
• Critical Environment Culture: Understands, follows, ensures, and coaches team on safety and security requirements
• Proactively ensures safety and security requirements are followed
• Maintain safe working conditions
• Assesses and identifies appropriate resources and equipment
• Participates in required meetings, trainings, and necessary handoffs.
• Other: Embody our culture and values

• High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
• OR equivalent experience.
• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• High School Diploma, GED, or equivalent AND 6+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
• OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
• OR equivalent experience.
• 1+ year(s) people management experience.
• 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.