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Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Job Responsibility:
Establish and lead programs to: Ensure compliance with infrastructure standards
Drive cost and energy efficiency across critical systems
Oversee and coordinate Critical Environment (CE) audits and compliance verifications
Deliver a robust KPI reporting framework
Manage and maintain a comprehensive project portfolio
Implement and maintain a risk management framework
Serve as the subject matter expert on internal Microsoft CO+I standards related to uptime (availability), safety, and compliance
Manage projects of varying scale, including CAPEX investments, cost-of-goods (COGs) initiatives, and end-of-life (EoL) asset transitions
Communicate project and program status updates to stakeholders and escalate issues when necessary
Coordinate third-party vendor activities, ensuring adherence to safety protocols and operational standards
Build and maintain strong working relationships with internal teams and external stakeholders (e.g., engineering and technician teams, regional and global teams, vendors)
Promote a culture of safety, security, and compliance across all aspects of datacentre data center activities
Requirements:
Bachelor’s (or HBO equivalent) degree with 4+ years of relevant industry experience
OR Master’s degree with 2+ years of relevant industry experience
Experience in operations-heavy and mission-critical environments, such as data centers, manufacturing, oil & gas, semiconductors, or power & energy sectors
Ability to meet Microsoft, customer and/or government security screening requirements
Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Familiarity with cooling and power related Critical Environment (CE) infrastructure (e.g., UPS, generators, AHUs, EPMS, BAS) or physical IT infrastructure (e.g., servers, SANs, networking, structured cabling, data center enclosures)
2+ years of experience in project management, or relevant certification/training (e.g., PMP)
Technical degree in Process Engineering, Chemical Engineering, Electrical/Mechanical Engineering, or a related field
Relevant certifications such as PMP, ASICS/Inventory Control, Network Certifications, ITIL, or CDCP