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Critical Environment Program Manager

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Microsoft Corporation

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Location:
United States , Fayetteville

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

102600.00 - 202800.00 USD / Year
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Job Description:

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Job Responsibility:

  • Establish strong working relationships with customers
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
  • Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
  • Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
  • Ensure compliance with infrastructure operations standardization
  • Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed
  • Management of small-to-medium projects from conception to completion
  • Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards
  • Driving cost/energy efficiency projects
  • Identifying single points-of-failure at regional datacenter locations
  • Coordinate, plan, schedule, and supervise CE audits and compliance verifications
  • Drive identification and remediation of vulnerabilities (such as single points of failure)
  • Provide recommendations on new data center equipment designs, technologies, and construction methods
  • Share best practices, assists others in learning role, process, procedures
  • and mentors others
  • Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
  • Realize the impact of change on others
  • Learn, live, and coach the One Microsoft culture and values
  • Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our culture and values
  • Removes barriers to agility to enable the team to shift priorities quickly without losing productivity

Requirements:

  • High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
  • 2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have:

  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
  • Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications
  • 3+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • 6+ months' experience working with the operation of building cooling, electrical, mechanical, and life safety systems
  • 6+ months' experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
  • 3+ years' experience with project management or relevant certification/training in project management
  • 3+ years' experience working on large scale projects
What we offer:
  • Trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Additional benefits and pay information available at provided link

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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