Critical Environment Program Manager

• Establish strong working relationships with customers
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
• Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
• Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
• Ensure compliance with infrastructure operations standardization
• Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed
• Management of small-to-medium projects from conception to completion
• Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards
• Driving cost/energy efficiency projects
• Identifying single points-of-failure at regional datacenter locations
• Coordinate, plan, schedule, and supervise CE audits and compliance verifications
• Drive identification and remediation of vulnerabilities (such as single points of failure)
• Share best practices, assists others in learning role, process, procedures
• and mentors others
• Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
• Realize the impact of change on others
• Learn, live, and coach the One Microsoft culture and values
• Lead through change by bringing clarity, generating energy, and delivering success
• Embody our culture and values
• Removes barriers to agility to enable the team to shift priorities quickly without losing productivity

• High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• 3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP
• 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
• 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
• 3+ years of experience with project management or relevant certification/training in project management
• Associate’s or Bachelor’s degree in applicable engineering field or mechanical or electrical trades
• 3+ years experience working on large scale projects

Certain roles may be eligible for benefits and other compensation