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Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Environment Program Manager (CEPM) on the U.S. Airgap team, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s dedicated online services supporting the U.S. Government. While our U.S. Government dedicated datacenter operations team has a sharp focus on serving our U.S. Government customers and helping them achieve federal missions, together, all of Microsoft’s Cloud Operations & Innovation (CO+I) infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider. Be at the forefront of the action in CO+I as part of our global datacenter operations team.
Job Responsibility
Empower a culture of safety, security, and compliance in all aspect of datacenter activities
Establish and enhance strong working relationships with customers
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
Ensure that electrical, mechanical, and fire/life safety equipment within the datacenter is operating at peak efficiency
Ensure compliance with infrastructure operations standardization
Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed
Management of small-to-medium projects from conception to completion
Ensure routine reporting for critical infrastructure
Driving cost/energy efficiency projects
Identifying single points-of-failure at regional datacenter locations
Coordinate, plan, schedule, and supervise CE audits and compliance verifications
Requirements
High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
Must pass Microsoft Cloud background check
Verification of U.S. citizenship
Nice to have
Associate’s or Bachelor's degree in applicable engineering field or mechanical or electrical trades
8+ Years’ experience working on large scale projects
Project Management Institute (PMI) or similar certification
Experience with physical IT infrastructures (e.g. Servers, SANs, Networking, etc.)
Experience working with the operation of building cooling, electrical, mechanical, and life safety systems
Experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS)
2+ years of relevant work experience in a datacenter or other critical environment