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Critical Environment Program Manager - Business Operations

United States, San Antonio 102600.00 - 202800.00 USD / Year · Job Posted May 28, 2026
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Job Description

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager - Business Operations, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Job Responsibility

  • Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials
  • Manage the financial and commercial aspects of site contracts including related PO and invoice reviews
  • Prepare quarterly spend management review materials at datacenter site
  • Assist with tracking of datacenter Maintenance and Repair activities
  • Evaluate cost savings opportunities and implement strategic projects to realize savings
  • Leverage local subject matter expert's tribal knowledge, spread adoption of best practices
  • Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
  • Coordinate closely with datacenter field operations to foster alignment and partnerships for business success

Requirements

  • High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
  • Bachelor's or Technical College Degree in Accounting/Finance, Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 7+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
  • 2+ years experience with cost management
  • 2+ years experience with industry program and/or project management skills
  • 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI)
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP
  • 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • 2+ years experience with critical environment maintenance and repair cost management
  • 2+ years experience with industry program and project management skills
  • 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check

Nice to have

  • Bachelor's or Technical College Degree in Accounting/Finance, Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 7+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
  • 2+ years experience with cost management
  • 2+ years experience with industry program and/or project management skills
  • 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI)
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP
  • 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • 2+ years experience with critical environment maintenance and repair cost management
  • 2+ years experience with industry program and project management skills
  • 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)

What we offer

Eligibility for benefits and other compensation

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