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The duration of the internship is 6 months. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Critical Environment Technician (CET) Apprentice. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CET Apprentice, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
Job Responsibility
Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems, with the opportunity to complete your Microsoft CET Level 1
Perform basic monitoring and inspection of critical environment-related facility equipment, building, and grounds for unsafe or abnormal conditions and basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center
Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work
Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs)
Gather necessary information and participate in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required
Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs)
Provide assistance by prepping materials and performing administrative tasks as instructed
Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate
Requirements
High School Diploma or equivalent
Basic knowledge of electrical and/or mechanical systems
Minimum of 18 years of age
You are studying at an Technical Preparatory Year or at a technical college
Nice to have
Electrical or mechanical engineer diploma level 2
Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance
Able to communicate effectively with multiple stakeholders
Proficient in written and oral English communication to support regional and global teams
Desire to learn, grow, and develop new technical skills
Flexibility to work non-standard business hours that may include weekends and/or holidays