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Crisis Intervention Coordinator

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Creative Support

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Location:
United Kingdom , Northfield, Birmingham

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Contract Type:
Not provided

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Salary:

13.70 GBP / Hour

Job Description:

We are looking for a compassionate, self-motivated and highly committed person to join the team as a Crisis Intervention Coordinator in our Northfield based crisis café, Talking Space. This is an exciting opportunity to be a lead role in our well-established team, which supports individuals presenting in distress or mental health crisis. Our service supports individuals by listening non-judgementally, and implementing person centred interventions, in order to alleviate the demand on A&E departments. This offers a more suitable environment to for individuals to de-escalate and recuperate. The Talking Space operates out of our Northfield Hub, Thursday to Sunday from 6pm-11pm. This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant Crisis Intervention training such as Suicide Prevention and Psychologically Informed Environments.

Job Responsibility:

  • Deputising and supporting the manager in co-ordination of all aspects of service delivery
  • Leading on the recruitment, supervision and embedding of volunteers within the service
  • To devise staffing rotas in accordance with agreed requirements and the needs of the service
  • To be pro-active and resourceful in addressing any gaps in service provision
  • To actively promote the service to external referrers and partner agencies, building a positive reputation and strong working relationships to ensure the service is fully utilised

Requirements:

  • Minimum of 2 years relevant experience of supporting adults with mental health, or other additional needs
  • Willingness to work flexibly according to the needs of the service
  • Confident, credible & professional practitioner
What we offer:
  • Probationary bonus
  • Pension contributions
  • 33 days Annual Leave
  • Company paid enhanced DBS
  • Access to accredited health and social care diplomas through training academy

Additional Information:

Job Posted:
January 30, 2026

Expiration:
February 09, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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