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Criminal Law Administrator

United Kingdom, Newton Abbot 23750.00 GBP / Year · Job Posted March 20, 2026
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Job Description

The Criminal Law Administrator is a paralegal support role where you will be assisting the Case Progression Officers in the day-to-day progression of cases, working closely with them and their clients. A well respected and longstanding legal firm specialising in Criminal Law, who provide a friendly and welcoming environment for their employees, plus opportunities to develop.

Job Responsibility

  • Answering telephone calls and passing information in a timely manner
  • Be the first point of contact for clients, dealing with both new enquiries and existing clients
  • Working closely with Case Progression Officers and other members in the team to progress cases and provide excellent customer service
  • Liaising with the Prosecution, Courts, Barrister Chambers and Chambers by both telephone and email
  • Recording notes of conversations and preparation on files
  • Taking mitigation and witness statements from clients
  • Manage and organise your workload efficiently and effectively
  • Establish and maintain an effective working relationship with colleagues, supervisors and clients

Requirements

  • Good communication and customer service skills - both oral and written
  • Paying fine attention to detail
  • Competent IT skills including knowledge in Microsoft Office and Outlook
  • Have excellent organisation
  • Work well within a team as well as being able to use your own initiative and work independently
  • Be able to prioritise and manage workload
  • Have the ability and enthusiasm to learn

Nice to have

Previous experience within the legal industry is advantageous but not required

What we offer

  • 25 days holiday plus bank holidays
  • company social events
  • contributory pension
  • health and wellbeing programme
  • full training and career progression opportunities

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