Crewing Officer

• Coordinate crew changes, including travel, immigration arrangements, document checks, and communication with vessels, agents, and travellers
• Review travel invoices and support payroll with crew location and expense information
• Maintain accurate crewing and certification records across systems such as Shipmate and OCIMF
• act as a Shipmate superuser
• Upload and verify required documentation within crewing systems
• Arrange drug and alcohol testing for vessels
• Assist with incident investigations and support seafarer conferences
• Contribute to annual procedure reviews and participate in audits when required
• Provide support other Crewing Officers during leave periods
• Engage with crew, travel providers, flag states, auditors, and internal teams to ensure efficient and cost‑effective crewing operations
• Build strong relationships with seafarers, customers, suppliers, and internal stakeholders to support high‑quality service

• Demonstrated experience in a crewing or maritime operations role, with strong knowledge of industry practices, processes, and regulatory requirements
• Exceptional organisational and time‑management abilities, with the capacity to manage multiple priorities effectively
• Strong communication and interpersonal skills, with the ability to build positive, trusted relationships with crew members and key stakeholders
• Solid understanding of industry regulations and standards relevant to crewing and maritime operations
• Seagoing certification is not essential but would be considered an advantage

Seagoing certification

• Competitive benefits tailored to the division
• Opportunities for career growth and visibility across the organisation
• A supportive, inclusive culture that values your ideas and contributions
• Additional recognition bonus for partaking in the weekly crewing officer duty phone rota