Crew Training Executive Job at TUI (Luton)

Job Description

As a Crew Training Executive at TUI Airways, you will play a critical role in the planning and rostering of our comprehensive training programs for all Flight and Cabin Crew in the Northern Region. Your primary objective will be to continually monitor and optimise crew rosters, effectively utilising crew resources to minimise operational disruptions. This involves ensuring that all training requirements comply with legal and industrial agreements, while adhering to budgetary constraints. Reporting to the Flight Crew Training Team Leader, you will be the primary point of contact for all Trainers and crew training-related queries outside of normal office hours. This role involves working on a shift basis: 4 on/4 off from 0700-1900. The role is based fully onsite in our Luton Head Office. Please note this role focusses on the production of robust, optimised training schedules for our flight and cabin crew. It is not a training development or training delivery role.

Job Responsibility

Lead the planning and coordination of all training requirements for both Flight and Cabin Crew, ensuring compliance with legal and industrial agreements while meeting budgetary constraints within the published roster
Leverage your expertise in Crewing, Roster Maintenance, and Crew Training environments to effectively manage ad hoc training requests, new entrant programs, command and type rating courses, RHS flying, and recurrent and conversion training
Collaborate closely with key stakeholders such as Manpower Planning, Crew Planning, Airline Operations, and Flight Operations Training teams. Ensure clarity, provide input, and offer appropriate challenges to optimise training plans
Build and maintain strong relationships with stakeholders, including the Flight Operations Nominated Person and the Flight Crew Training Nominated Person. Ensure efficient and cost-effective utilisation of resources to successfully deliver the training plan
Strategically plan and coordinate all training requirements and associated duties for both Flight and Cabin Crew communities
Work collaboratively with Crew Planning colleagues to align training schedules with the plans produced by Manpower Planning and Flight Operations Training departments
Efficiently manage and facilitate ad hoc training requests as directed by Training Managers
Organise and roster all elements of the training plan within TUI Airways, ensuring strict compliance with legal and industrial agreements
Plan training activities in line with budgetary constraints, ensuring operational stability and considering future implications of training event planning and replanning
Conduct thorough legality validation checks to ensure adherence to all European Aviation Safety Agency (EASA) regulations and the company Flight Time Limitation scheme
Perform quality analysis on various training activities to maximize the effectiveness and benefits of the training plan
Maintain clear and effective communication with Manpower Planning, Crew Planning, and Flight Operations Training teams to ensure alignment and clarity of the training plan
Build robust relationships with stakeholders to understand, input, and appropriately challenge the training plan. Ensure the successful delivery of the training program while utilising resources efficiently and cost-effectively.

Requirements

IT literate with a minimum of O' Level/GCSE education or equivalent
Proven experience within an airline Crewing/Training environment is desired
Understanding of airline legal agreements would be preferable
Process and detail orientated with excellent organisational skills
Ability to work under pressure
assimilate information quickly, determine priorities and make decisions based on sound judgment
Strong inter-personal and excellent communication skills, written and spoken
Ability to work as part of a team
An enthusiastic ambassador of change who makes suggestions for improvement
Previous experience in a customer service based role is advantageous

Nice to have

Proven experience within an airline Crewing/Training environment is desired
Understanding of airline legal agreements would be preferable
Previous experience in a customer service based role is advantageous

What we offer

Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Dynamic working environment
Access to TUI Learning Hub
Opportunities to work on global projects and teams
Community involvement with local charity and sustainability initiatives like the TUI Care Foundation

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Crew Training Executive

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