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Crew Scheduler - In-Flight Service

Canada, Dorval Employment contract 23.63 CAD / Hour · Job Posted March 24, 2026
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Job Description

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. It’s important to know that Your decisions keep things on track: Crew Schedulers play a critical role in ensuring flights depart safely and on time, making this a high-stakes, high-impact position. Every minute matters: This role demands sharp focus, rapid prioritization, and the ability to stay composed under constant time pressure. You won’t do it alone: Success depends on collaboration, with Crew Schedulers relying on clear communication and teamwork to navigate complex logistics.

Job Responsibility

  • Act as the primary point of contact for cabin crew, supporting a dynamic and collaborative team
  • Schedule flight attendants in compliance with the CUPE collective agreement
  • Analyze and resolve scheduling irregularities efficiently
  • Prepare and optimize the next day's operations
  • Interpret and adhere to the CUPE collective agreement to ensure smooth scheduling processes

Requirements

  • High school diploma or equivalent
  • Solid decision-making ability in high pressure situations
  • An effective multi-tasker
  • Strong interpersonal communication skills
  • Attention to details – Demonstrated ability to monitor flight attendants' schedules and make corrections when needed
  • Good computer skills
  • Amadeus or industry software is an asset
  • Airline experience is an asset
  • Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
  • Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays
  • Must successfully complete and pass a mandatory full-time, paid 3 month training program to maintain employment
  • Candidate must speak French and English fluently

Nice to have

  • Amadeus or industry software
  • Airline experience

What we offer

  • Pension program
  • Employee Share Ownership Program
  • Profit Sharing
  • Health, dental, and life insurance for you and your family
  • Air Canada’s recognition program (Shine)
  • Generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service
  • Standby travel
  • Hotel & car rental discounts
  • Air Canada Vacation discounts

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