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Domino’s Pizza Team USA team members are an inclusive, fun, and friendly group of people. We strive for teams of happy, motivated and dedicated staff with a passion for providing the best possible service to our customers. The Customer Service Representative (CSR) is responsible for providing quality customer service as well as making our delicious food with pride. They serve as the primary point of contact for customers, ensuring a positive experience by providing information, processing orders, resolving complaints, and maintaining a clean and safe environment.
Job Responsibility:
Provide Best in Class Customer Service
Assist with Store Operations
Manage Image and Cleanliness of Store
Maintain Food and Team Member Safety
Requirements:
Excellent customer service ability
Prior experience in a customer service or applicable role preferred
Ability to problem solve and resolve customer concerns and/or complaints
Proven ability to work as a part of a team to achieve a common goal
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Excellent verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Must embody Domino’s Values
Do the Right Thing
Put People First
Create Inspired Solutions
Champion our Customers
and Grow and Win Together
Ability to pass a pre-employment background screening