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Crew Compliance Specialist

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Airbus

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Location:
Poland , Gdansk

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Crew Compliance Specialist is responsible to design, support and oversee the implementation of product features that relate to Compliance of Crew Legality rules and regulations at airlines. Rules include Civil Aviation Rules, Company Rules, and Union Rules where applicable. At this time, NAVBLUE’s N-OC (Ops & Crew) is the primary system that implements and tracks compliance to these rules in the NAVBLUE Product suite, but other products might be involved as well.

Job Responsibility:

  • Design, support and oversee the implementation of product features that relate to Compliance of Crew Legality rules and regulations at airlines
  • Provide expertise and technical support on NAVBLUE Products, especially as it relates to Crew Legalities and Compliance
  • Analyze customers feedback and product occurrences to provide leadership and direction to all development activities
  • Prioritize the bug fixes and needed enhancements in the Product and follow-up progress with the relevant development teams
  • Provide operational expertise of the use of the product by our customers
  • Ensure the right level of verification and validation regarding operational use of the product
  • Ensure customer satisfaction following the 4 pillars : safety, security, quality and business
  • Analysis, definition and implementation of various features such as credit calculations that will be used in Payroll
  • Work with Customer Experience team to ensure the Level 3 support regarding product expertise
  • Define new Product releases content by prioritizing the bug fixes and needed enhancements
  • Internal testing and use of Product to ensure Verification and Validation activities are at the right level
  • Run User Acceptance Tests at operational level when needed
  • Support the deal management (RFP, RFI and other questions that relate to the product specific domain) and delivery teams (Customer onboarding) regarding product expertise
  • If needed, act as product owner responsible for occurrence management dealing with the 4 pillars: Safety, Security, Quality and Business impacts
  • Ensure smooth and efficient communication with other internal and external stakeholders on the product
  • Support Customer Experience in maintaining and reviewing training materials and product documentation (release notes)
  • Contribute to enhancements of processes and product materials
  • Ability to analyze the impact of a change to existing implementations, FAR, EASA, CAA’s in general, and the cascading effect of those changes, on other aspects of an OCC, or business operations
  • Understanding of the overall airline crew operations, to ensure that we can analyze, define and implement various union and company rules
  • Participate in the process to oversee and audit customer systems to ensure compliance to requirements and ensure they are standard implementations

Requirements:

  • Successful completion of a Bachelor's degree or diploma in computer science or technology, or technical aviation related domain, such as diplomas leading to OCC leadership jobs (or equivalent)
  • Experience in the aviation industry is important
  • Proven experience in maintaining project schedules, documentation, communications and meeting deadlines
  • Experience developing under external industry standards or certifications
  • Experience with, and understanding of Civil Aviation crew Regulations is an important baseline
  • Specific experience and knowledge of FAR regulations in North America is important
  • Experience working in a software development environment, driving feature progress and requirements gathering would be an asset
  • Understanding of the full SDLC (Software Development Lifecycle) management, is an asset
  • Experience in the aviation industry is critical
  • Must work effectively with others in a team environment
  • Proactive, problem solver with effective interpersonal and communication skills
  • Able to effectively communicate, both verbally and written, technical aspects of architecture and integration to management, clients and staff
  • Ability to manage through a period of growth or transition a definite asset
  • Able to translate strategic objectives into daily activities and guide and motivate others to deliver
  • Supplier (including contract) and partners management
  • Excellent organizational and time management skills
  • Candidates with specific experience in IOCs will likely be given preference for this position
  • English language proficiency
  • French an asset but not required
  • Experience with any common or in-house Crew Compliance software used in the industry is not required, but would be a strong asset
  • Experience in interpreting Crew Compliance regulations in the real world is a strong asset
  • Responsible for stack management of RFP responses via tools such as Loopio

Nice to have:

  • French language skills
  • Experience working in a software development environment, driving feature progress and requirements gathering
  • Understanding of the full SDLC (Software Development Lifecycle) management
  • Experience with any common or in-house Crew Compliance software used in the industry
  • Experience in interpreting Crew Compliance regulations in the real world
What we offer:
  • Stable, full-time employment contract
  • Flexible working hours
  • Hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
  • Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
  • Co-funding for meals and commuting
  • Access to the latest knowledge and technologies enabling professional development
  • Opportunity to work on international projects and collaborate with global teams, including occasional international travel
  • Private medical coverage for you and your family
  • Sport card
  • Mental health support platform
  • Life insurance for you and your family
  • Employee Stock Ownership Plan
  • Employee referral program bonus (5000 PLN)

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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