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Cremeria Lead is responsible for planning, directing, and managing the operations and performance of the Cremeria Department in order to achieve and maintain department goals. Trains, coaches, and monitors cremeria dispatchers on their job duties according to company’s policies and procedures. Prepares cremeria products consistent in quality and appearance according to company guidelines and standards. Responsible for maintaining a presentable department image to our customers through a consistently clean and attractive department. Also responsible for smiling and greeting all customers while delivering extraordinary customer service and responds to customers’ requests, to meet the goals and objectives of the department.
Job Responsibility:
Responsible for planning, directing, and managing the operations and performance of the Cremeria Department in order to achieve and maintain department goals
Trains, coaches, and monitors cremeria dispatchers on their job duties according to company’s policies and procedures
Prepares cremeria products consistent in quality and appearance according to company guidelines and standards
Responsible for maintaining a presentable department image to our customers through a consistently clean and attractive department
Also responsible for smiling and greeting all customers while delivering extraordinary customer service and responds to customers’ requests, to meet the goals and objectives of the department
Requirements:
Must enjoy working with the public
Must have good communication skills
Must be self-motivated
Must have a friendly, courteous attitude, and provide extraordinary customer service
Must exhibit a responsible, professional, and positive attitude towards the job, co-workers, and customers
Must have a positive attitude, towards safety, and be committed to follow all health and safety regulations and/or polices to ensure the well-being of oneself, fellow team members, customers and vendors
Must be able to work a flexible schedule including weekends and holidays
Must be able to transfer to other locations within a reasonable commute of home store
Ability to meet the physical requirements of the job
Must have 6 months of cremeria or full-service deli experience
High school diploma or general education degree (GED)
or equivalent combination of education and/or experience
Must be able to speak, read, write and understand English