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Chemist Warehouse Logo Chemist Warehouse · Finance

Credit Team Lead

Australia, Preston · Job Posted June 10, 2026
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Job Description

We’re looking for a Credit Team Lead to join our Finance team and help lead the day-to-day credit operations that support our growing business. Based in Preston and reporting to the Accounts Receivable Manager, this role will see you lead a small team of Credit Controllers while managing credit risk, supporting cash collection and partnering closely with Sales, Finance and offshore teams. This is a great opportunity for someone with strong Credit or Accounts Receivable experience who enjoys leading people, solving problems and working in a role where commercial thinking and sound judgement go hand in hand.

Job Responsibility

  • Lead daily credit operations across order releases, credit limits and direct debit processing
  • Act as an escalation point for complex customer accounts, disputes and credit decisions
  • Coach, support and develop a team of Credit Controllers
  • Partner with Sales and Finance teams to balance commercial outcomes with credit risk
  • Work closely with the Credit Analyst on customer risk reviews and financial assessments
  • Monitor aged debt, collection performance and customer exposure
  • Support month-end reporting, forecasting and cash flow visibility
  • Drive process improvements across credit operations, reporting and ways of working

Requirements

  • Experience in Credit, Accounts Receivable, collections or finance operations
  • Leadership or supervisory experience
  • Strong understanding of credit risk, collections and cash flow management
  • Experience with credit limits, order releases and Delegation of Authority frameworks
  • Strong communication and stakeholder management skills
  • High attention to detail and the ability to manage competing priorities
  • Sound judgement and a solutions-focused approach
  • Strong Microsoft Office skills, with advanced Excel skills highly regarded
  • Exposure to ERP systems, such as SAP, will be viewed favourably

Nice to have

  • Exposure to ERP systems, such as SAP, will be viewed favourably
  • Advanced Excel skills highly regarded

What we offer

  • Generous staff discounts across Chemist Warehouse and our broader group brands
  • Hybrid working, with 4 days onsite in Preston and 1 day working from home
  • Career development within a large, growing ASX-listed organisation
  • A hands-on leadership role within our Accounts Receivable team
  • Exposure to Sales, Finance and key business stakeholders
  • The opportunity to improve processes and support finance transformation
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