Credit Supervisor (Saudi National) Job at Marriott Bonvoy (Riyadh)

Job Description

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility

Assist management in reviewing existing and evolving operating/financial issues
Check figures, postings, and documents for accuracy
Organize, secure, and maintain all files, records, cash and cash equivalents
Record, store, access, and/or analyze computerized financial information
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers
Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Prepare, review, reconcile, and issue bills, invoices, and account statements
Review, reconcile, and/or process credit card vouchers, advance deposits, overpayment, cancelled reservations, tax exemptions, and voucher invoices
Respond to and/or resolve questions or disputes from Marriott's Shared Service Center/guest, credit card companies, and banks
Conduct credit checks as directed
Follow-up and resolve past due accounts
Set up, maintain, and manage collections of check guarantee service accounts
Assist management in training, evaluating, counseling, and motivating employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company policies and procedures
Maintain confidentiality of proprietary information
Protect company assets
Anticipate and address guests' service needs
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Read and visually verify information
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements

Education: High school diploma or G.E.D. equivalent
Related Work Experience: At least 2 years of related work experience
Supervisory Experience: At least 1 year of supervisory experience

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Credit Supervisor (Saudi National)

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