Credit Specialist

• Perform detailed reconciliation of customer chargebacks on assigned accounts, negotiating and proposing solutions to resolve issues effectively
• Monitor timely customer payments for outstanding invoices, investigating and resolving delays as needed
• Approve customer orders for shipment based on account status
• Prepare and submit periodic reports to the Credit Manager, including cash forecasting and past-due account updates
• Assist in training other credit department employees as directed
• Provide limited support for Credit Supervisor responsibilities during their absence
• Develop and maintain strong working relationships with internal teams such as Sales, Sales Support, and Accounting
• Perform other duties as required to support the department's goals

• A minimum of three years' experience in credit and collections
• Strong understanding of credit and collections practices and procedures
• Demonstrated expertise in handling high volumes of customer deductions
• Excellent verbal communication and interpersonal skills for effective customer interaction
• Proficient in Microsoft Excel and Word
• familiarity with large enterprise systems is preferred
• Ability to work independently and maintain accuracy under minimal supervision
• Solutions-driven approach with a focus on resolving financial discrepancies
• Detail-oriented with strong organizational and analytical skills

familiarity with large enterprise systems

• medical
• vision
• dental
• life and disability insurance
• company 401(k) plan