Credit Risk & Transactional Services Manager

• Conduct robust credit risk authorisations and limit reviews to protect the business from bad debt and ensure financial safety
• Monitor and manage accounts passed for litigation, ensuring all legal processes are followed safely and ethically while managing relationships with external solicitors
• Oversee the accurate and timely allocation of cash received to credit accounts, providing customers and stakeholders with a clear view of their financial standing
• Identify and implement process improvements in workflows to increase efficiency and develop innovative reporting methods for better visibility of litigation outcomes
• Work closely with the Head of Credit and sales/operational teams to evolve credit risk strategies that support sustainable business growth
• Manage a team of approximately 3-4 (including New Accounts, Sales Ledger, and Legal Debt Recovery) focusing on high performance and professional development

• Proven background in Credit Risk management
• Proven background in Debt Collections
• Proven background in Sales Ledger
• Strong analytical skills for credit authorisation and risk assessment
• Excellent communication and negotiation skills for legal recovery
• Ability to manage external legal and professional partners
• Comprehensive understanding of legal debt recovery, litigation processes, and financial controls
• Senior Leadership Experience

Experience within the Construction, Plumbing, or Heating industries

• Bonus
• Enhanced pension
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme
• Complete induction and a company that lets you grow and encourages development
• Flexible working options
• A business striving to create an environment of inclusion