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Barclays Logo Barclays · IT - Software Development

Credit Risk Specialist - SRE

United States, Whippany 115000.00 - 160000.00 USD / Year · Job Posted May 14, 2026
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Job Description

Embark on a transformative journey as a Credit Risk Specialist-SRE. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. We are looking for someone who is passionate, forward-thinking, and eager to make a difference. Your unique skills and perspectives will be invaluable in helping us achieve our goals. By joining us, you'll become part of a collaborative and inclusive environment where your contributions are recognized and celebrated. Let's work together to create a brighter future for banking and pave the way for transformative growth.

Job Responsibility

  • Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders
  • Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance
  • Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing
  • Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes
  • Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management
  • Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues
  • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur

Requirements

  • Technical experience with high proficiency in SQL, Database Technologies, Unix, Windows primarily in Investment Banking domain
  • Experience with ITIL concepts and best practices. Experience of using configuration management tools and reporting such as Service First/SNOW
  • Experience in batch monitoring tools such as Autosys
  • Ability to own and drive reliability improvements end‑to‑end, from problem ingestion through engineering remediation and sustained stability improvements
  • Deep familiarity with observability strategy—not just tooling—including alert quality, signal hygiene, and early‑warning design

Nice to have

  • Good understanding of ITIL methodologies as applicable to application management function
  • Project management skills
  • Understands follow-the-sun model, experience in working with India and offshore teams

What we offer

  • Medical, dental and vision coverage
  • 401(k)
  • Life insurance
  • Other paid leave for qualifying circumstances
  • Incentive award
  • Competitive holiday allowance
  • Private medical care
  • Pension contribution
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