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Barclays Logo Barclays · IT - Software Development

Credit Risk Counterparty Analyst - SRE

United Kingdom, Glasgow · Job Posted May 28, 2026
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Job Description

Join us at Barclays as a Credit Risk Counterparty Analyst - Site Reliability Engineer (SRE). At Barclays, we’re shaping the future of banking by ensuring our critical credit risk platforms remain resilient, reliable, and always available. As a Credit Risk Analyst SRE, you’ll sit at the heart of our technology and risk landscape, supporting systems that are fundamental to how we manage and measure credit risk across the bank.

Job Responsibility

  • Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients
  • Develop the support model and service offering to improve the service to customers and stakeholders
  • Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance
  • Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing
  • Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes
  • Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management
  • Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues
  • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency
  • Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur

Requirements

  • Hands-on/technical experience with high proficiency in SQL, Database Technologies, Unix, Windows, primarily within Investment Banking domain
  • Experience with ITIL concepts and best practices
  • Experience of using configuration management tools and reporting (preferred Service Management Tool - Service First / SNOW)
  • Experience in batch monitoring tools (preferably, Autosys)

Nice to have

  • Good understanding of ITIL methodologies as applicable to Application Management function
  • Strong project management skills
  • Understands follow-the-sun model, experience in working with India and offshore teams

What we offer

  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
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