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The Credit Portfolio Officer is a senior-level position responsible for leading collections policy activities including portfolio monitoring, portfolio deep-dives, suggesting strategy and policy enhancements opportunities, leading end-to-end implementation of strategies, reviewing policy exceptions, and working with control teams. The role supports the USRB portfolio and is an individual contributor role.
Job Responsibility:
Help in development of reporting framework for USRB collections
monitor monthly trends for insights and work proactively on enhancement of the reporting platform, aligned with simplification and automation goals
understand USRB policies and deep-dive to find any gaps
work with controls team for sizing / fixing and remediation and also putting on compensating controls
understand USRB strategies and work on enhancements / lead end to end strategic initiatives - working with many stakeholders
utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, forecasting and new program due diligence
prepare risk management presentations for senior management that include analytics on expected portfolio performance and areas of potential risk and/or opportunity
appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
Requirements:
10+ years of experience in credit card risk management or equivalent training and experience preferably in the financial services industry
proven ability to apply credit and risk principles toward business goals
demonstrated ability to synthesize and prioritize
proven ability to remain organized in a fast-paced environment
demonstrated interpersonal, organizational and analytic skills
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