CrawlJobs Logo

Credit Representative

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Eagan

Category Icon
Category:
Banking

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

This role is crucial within our team, focusing on customer communication and account management. The successful applicant will be responsible for maintaining customer records, processing payments, and resolving any customer inquiries, as well as monitoring accounts to ensure appropriate action is taken.

Job Responsibility:

  • Communicating with customers via telephone or in person to determine the reasons for overdue payments and to review the terms of sales, services, or credit contracts
  • Utilizing exceptional debt recovery techniques to persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise
  • Accurately documenting and recording customer/client information
  • Processing customer payments and posting amounts paid to customer accounts
  • Locating and monitoring overdue accounts, taking necessary action when required
  • Keeping detailed records of collection activities
  • Arranging for debt repayment or establishing repayment schedules based on customers' financial situations
  • Ensuring compliance with federal, state, and company policies, procedures, and regulations related to collections
  • Utilizing computer applications such as Microsoft Word and other related collections software
  • Providing support and constructive performance feedback through basic mentoring skills

Requirements:

  • Experience in Customer Service is necessary for this role
  • Proficiency in Sales techniques and strategies is required
  • Understanding and adherence to established Procedures is essential
  • Proficiency in Payment Processing is expected
  • Competency in Microsoft Word is a prerequisite
  • Ability to Review and assess relevant documents is essential
  • Knowledge of Contracts and their implementation is required
  • Familiarity with the software 'About Time' is a plus
  • Experience in Workstation Support will be beneficial
  • Skills in Merchandising are highly desired
  • Proficiency in Check Processing is necessary
  • Understanding of Collection Processes is important
  • Ability to Perform Ad Hoc Financial tasks is required
  • Experience in Claim Administration is desirable
  • Knowledge of industry Regulation is crucial
  • Understanding of Credit systems is necessary
  • Strong Negotiation skills are a must
  • Adherence to Company Policy is required
  • Experience in Customer Account management is expected
  • Ability to handle Delinquencies is necessary
  • Skills in Recovery and debt collection are crucial
  • Previous experience as a Collector is highly desirable
  • Excellent Written Communication skills are a prerequisite
  • Understanding of Debt and Overdraft systems is required

Nice to have:

  • Familiarity with the software 'About Time'
  • Experience in Workstation Support
  • Skills in Merchandising
  • Experience in Claim Administration
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Credit Representative

Merchant Services Representative

Our Merchant Services team supports the growth of the Merchant Services portfoli...
Location
Location
Salary
Salary:
18.50 USD / Hour
corporatetools.com Logo
Corporate Tools
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent attention to detail
  • Self motivated and quick learner
  • Excellent customer service with the ability to listen critically
  • Must have a strong work ethic and welcome coaching
  • Knowledge of computers and the ability to navigate systems to gather information
  • Strong verbal and written communication and problem solving and negotiation skills
  • Comfortable calling customers and speaking on the phone
  • Technical aptitude with the ability to learn how point of sale systems and credit card terminals work
Job Responsibility
Job Responsibility
  • Placing outbound calls to clients for credit card processing consultations
  • Consult with merchants to ensure they have the most efficient and cost effective products for their needs
  • Use consultative sales approach to successfully convert client leads into merchant account applications with credit card processors we partner with
  • Review merchant processing needs, recommend viable solutions, and drive merchant growth by having clients agree to apply for merchant accounts
  • Provide superior customer service and relationship management as the department grows
  • Communicate professionally with clients via phone and email
  • Timely and professional follow up on pricing quotes
  • Have fun building something great
  • Help support other customer service groups as needed
What we offer
What we offer
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
Read More
Arrow Right

Customer Service Representative

Location
Location
United States , Houston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years' experience in a customer service role
  • Proficiency in handling inbound telephone calls
  • Experience in processing credit card transactions
  • Knowledge and practical use of AS400 system
  • Excellent skills in email correspondence.
Job Responsibility
Job Responsibility
  • Efficiently processing customer credit applications
  • Handling high volume phone calls and email correspondence
  • Maintaining detailed and accurate customer credit records
  • Using AS400 to manage customer records and processes
  • Proactively taking appropriate action on customer accounts when necessary
  • Displaying excellent phone and email etiquette at all times
  • Handling multiple tasks and responsibilities concurrently
  • Processing credit card transactions for customers
  • Exhibiting a high level of initiative and drive in all tasks
  • Ensuring all tasks are completed with a high level of attention to detail.
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Assistant Night Manager

The Assistant Night Manager at W Brisbane oversees the hotel's operations during...
Location
Location
Australia , Brisbane
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Oversee the Front Office operation to maintain high standards
  • Complete Night Audit duties
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Represent Senior leaders in their absence, taking full responsibility of the hotel
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Conduct Health and Safety Checks and Night Walks
  • Have full awareness of all hotel areas
Job Responsibility
Job Responsibility
  • Oversee the Front Office operation to maintain high standards
  • Complete Night Audit duties
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Represent Senior leaders in their absence, taking full responsibility of the hotel
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Conduct Health and Safety Checks and Night Walks
  • Have full awareness of all hotel areas
What we offer
What we offer
  • The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
  • ‘Great places to work’ certified
  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • Discounts on food & beverage across all our hotels
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
  • Fulltime
Read More
Arrow Right

Universal Banker

In this role, you will be integral to our Credit Union operations, assisting wit...
Location
Location
United States , Auburn
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 1+ years of experience as a Universal Banker or similar role in the banking industry
  • Proven experience with cash activity, including cash handling and bank deposits
  • Exceptional customer service skills, including the ability to communicate clearly and professionally
  • Knowledge of Credit Union products and services is highly desirable
  • Ability to handle sensitive and confidential information with discretion
  • Proficient in using banking software and other related computer applications
  • Strong mathematical skills for the accurate handling of cash transactions
  • Excellent problem-solving skills to assist customers with their financial needs
  • Ability to multi-task and prioritize work effectively
  • High school diploma or equivalent required, Bachelor's degree in finance or related field is a plus
Job Responsibility
Job Responsibility
  • Facilitate member transactions (deposits, withdrawals, transfers, payments, etc.)
  • Open and service deposit accounts, consumer loans, and related financial products
  • Conduct needs-based analysis to recommend suitable products and services
  • Resolve member inquiries with a focus on cross-selling and exceeding service expectations
  • Ensure accuracy during loan and account processing while maintaining compliance with regulations
  • Balance cash and oversee daily branch operations when necessary
  • Build product knowledge, including IRAs, mortgages, and business solutions, and act as a referral point when needed
  • Travel to represent the Credit Union at different branch locations as required
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Credit Risk Group Manager

We’re currently looking for a high caliber professional to join our team as Seni...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a credit decision / authority role working with more complex financing needs of $10 million and greater
  • Extensive knowledge of North America lending, products and industries, with significant transaction experience across all commercial lending credit products
  • Leadership experience managing and developing a team of credit professionals
  • Strong credit fundamentals with the ability to articulate a view, work across a range of credit products, with experience in early problem recognition and resolution skills
  • Reaches decisions in a timely and transparent manner, knows when enough information has been collected to make sound decisions, takes calculated risks with the confidence to
Job Responsibility
Job Responsibility
  • Quality and timeliness of end-to-end lending process and all credit deliverables for respective portfolio or assignments
  • Lead, develop and maintain a team of highly-effective credit professionals and support staff
  • Thoroughly understand the relevant internal policy and regulatory frameworks, and how they are applied to day-to-day activities to ensure compliance and sustainability of business activity
  • Represent business as senior credit professional for respective portfolio in various forums, including client discussions
  • Apply a governance and controls mindset to all business activities, and identify, escalate and/or remediate observed gaps
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Paid Parental Leave Policy
  • Resources to manage financial well-being and help plan for the future
  • Access to an array of learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Fulltime
Read More
Arrow Right

Staff Accountant

This hybrid contract-to-permanent position offers an opportunity to work on a va...
Location
Location
United States , Frisco
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 7 years of experience in accounting, with a focus on corporate and sales tax
  • Proficiency in QuickBooks and bill.com for managing financial transactions
  • Strong knowledge of accounts payable and accounts receivable processes
  • Experience in preparing and filing corporate tax returns and quarterly tax submissions
  • Ability to perform accurate journal entries and maintain general ledger integrity
  • Familiarity with reconciling bank and credit card statements
  • Excellent organizational skills and attention to detail
  • Strong communication skills for collaborating with project managers, vendors, and external professionals
Job Responsibility
Job Responsibility
  • Manage accounts payable processes, including handling vendor setup, invoice processing, and conducting AP check runs
  • Support accounts receivable by drafting invoices for homeowners and collaborating with project managers and sales representatives
  • Reconcile bank and credit card statements accurately and ensure proper categorization within QuickBooks
  • Work with external professionals to prepare quarterly tax submissions and manage corporate tax-related tasks
  • Oversee vendor payments, including uploading necessary documentation and ensuring timely processing
  • Release funds from insurance companies and handle tasks related to certificates of completion
  • Maintain general ledger accuracy and perform journal entries as needed
  • Ensure compliance with sales tax regulations and corporate tax filings
  • Coordinate with project managers to finalize invoices and resolve discrepancies effectively
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right
New

Patient Access Services Representative

Assists medical care givers with patient management, tracking and monitoring req...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or General Education Degree (GED)
  • completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
  • preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
  • some positions may require certification as a Medical Assistant (CMA)
  • knowledge of office management practices, including billing and scheduling within healthcare
  • knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
  • knowledge of patient care protocols and practices
  • knowledge of general patient care practice, methods and regulations
  • skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
  • skill in scheduling appointments and referrals
Job Responsibility
Job Responsibility
  • Assists medical care givers with patient management, tracking and monitoring requirements
  • answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
  • perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
  • exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
  • collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
  • ensures completion of financial documentation in accordance with TMCH’s credit and collection policies
  • explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
  • performs medical necessity screening and ensures compliance with system requirements
  • interacts with physicians and/or physicians’ office staff to secure diagnosis, procedure details or authorizations and information for denials as needed
  • uses medical terminology and scheduling knowledge to select correct procedure when scheduling and coordinates information with other departments as needed
  • Fulltime
Read More
Arrow Right

Chief Executive Officer

We are looking for a dynamic Chief Executive Officer to lead a tribal lending en...
Location
Location
United States , El Reno
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of leadership experience in banking, lending, underwriting, or a related field
  • Strong background in government grants and federal regulations
  • Expertise in commercial, consumer, and business lending practices
  • Proven ability to develop and execute growth strategies that align with organizational goals
  • Experience in overseeing budgets, assessing risks, and monitoring financial performance
  • Knowledge of audit compliance and regulatory frameworks within the banking industry
  • Exceptional communication and relationship-building skills to work effectively with tribal leadership and governing bodies
  • Commitment to ethical leadership and fostering a culture of accountability and operational excellence
Job Responsibility
Job Responsibility
  • Provide strategic direction and leadership for the tribal lending enterprise, ensuring alignment with tribal values and long-term economic development objectives
  • Oversee all operational aspects, including lending strategies, risk management, compliance frameworks, financial performance, and customer experience
  • Ensure adherence to tribal laws, federal regulations, and governance policies, safeguarding the Tribe’s sovereignty and interests
  • Collaborate with the Tribal Council, Board of Directors, and other governing bodies as the primary liaison
  • Develop and implement growth strategies that promote profitability, sustainability, and responsible lending practices
  • Lead executive and senior management teams, fostering accountability, ethical leadership, and operational excellence
  • Monitor financial health, portfolio performance, and key performance indicators
  • approve budgets and capital allocation plans
  • Manage relationships with vendors, third-party providers, and strategic partners critical to the lending operations
  • Identify and mitigate risks, including legal, regulatory, credit, and reputational challenges
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy