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Credit QC Team Lead

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Fin Capital

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Location:
United States

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Category:
Finance

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Contract Type:
Not provided

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Salary:

45.00 USD / Hour
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Job Description:

The QC Credit Team Lead focuses on performance management, quality metrics, escalations, and proactive training for QC team; while working to adhere to internal controls to reduce errors and customer complaints.

Job Responsibility:

  • Executes operational directives and strategy while supporting client delivery SLAs
  • Collaborates with Pipeline Supervisor on daily production and pipeline and work on forecasting staffing moves to outstanding projects to eliminate any down time
  • Responsible for the audits and training from the examination of loan reviews completed by DD Credit QC and Underwriting team
  • Provide real time feedback pertaining to errors and determining corrective actions
  • Provide procedures and prepare job aids, as required, and address issues that may hinder accuracy, timeliness and or deadlines
  • Identify trends of errors and escalate to management
  • Assists with loan review system testing and enhancement
  • Acts as a subject matter expert on DD credit reviews, assisting with problem solving, issue resolution and loan review guidance
  • Maintains a high level of confidentiality to protect privacy rights
  • Adheres to internal controls to reduce errors and customer complaints
  • Provides coaching, training, and development to staff to ensure company and department goals and key performance indicators (KPIs) are met
  • Assist in providing guidance on daily matters, such as, questions regarding Underwriting Guidelines and policies and procedures
  • May perform Credit QC reviews on loans in the pipeline, as needed
  • May perform any other job-related duties requested by supervisor or leadership
  • Supervise the DD credit QC team
  • Responsible the examination of loan reviews completed by DD Credit QC/UW team and developing training for areas of opportunity
  • Provide real time feedback pertaining to errors and determining corrective actions
  • Participates in the recruiting, interviewing, and training of new staff
  • Oversees the daily workflow of the department
  • Provides constructive and timely performance evaluations

Requirements:

  • Minimum 5-7 years mortgage underwriting and mortgage quality control within the origination or diligence space
  • Minimum 2+ years supervisory experience with emphasis on non-agency underwriting and QC desired
  • Experience in second level reviews
  • escalations and performance management required
  • Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook)
  • Previous experience with mortgage due diligence software: LauraMac
  • Understands the credit rating agency requirements, grading and condition clearing processes
  • Knowledge of USPAP standards, supplemental valuation products and reconciliation
  • Ability to produce underwriting reports, analyze results, identify issues, and take corrective actions
  • Strong leadership skills with the ability and experience to manage people
  • Effectiveness as a team player
  • Ability to produce quality work and solve problems strategically
  • Strong analytical and organizational skills
What we offer:
  • Competitive pay and equity in a fast-growing, venture-backed company
  • Inclusive, employee-first culture
  • Robust benefits including 401(k), premium health plans, and FSA/HSA options for tax-free medical spending
  • Flexible PTO plus 11 holidays and 2 floating days for personal or cultural observances
  • Two paid volunteer days each year to support causes you care about
  • Top-tier medical, dental, and vision insurance
  • Flexible work hours and vacation time

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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