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The CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff across various areas. The team’s objective is to ensure exceptional outcomes for Citi’s clients while focusing on credit risk management, ensuring safe practices as the first line of defense.
Job Responsibility:
Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs and SIIs
Support Portfolio Manager and Assistant Portfolio Manager in engagement with stakeholders
Implementation of best practices inline with established guidelines to drive operational consistency
Ensure on-time adoption of Credit Risk Process Digitalization platforms
Ensure timely completion of projects within the CPSO book of work
Following established governance mechanisms / controls to prevent recurrence of issues
Identify scope to leverage new age tools (AI/ML) to optimize processes
Provide feedback and coaching of Associates and Senior Analysts
Participate in Learning, Development and Training opportunities
Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores.
Requirements:
Demonstratable financial services experience, including 6-9 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Sound and thorough knowledge of Citi´s systems
Significant experience in preparing presentations for seniors
Outstanding awareness and adherence to the control environment
Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
Proven culture carrier. Well-developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills.
Nice to have:
Knowledge of new age tools (AI/ML) to optimize processes
Proven culture carrier
Instructor-led courses participation
Ability to build relationships and exert influence without direct authority.
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