Credit Product Strategy & Plan Specialist, Citi

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At Citi, you’ll expand your skills and make a difference at one of the world’s most global banks. The CPSO team ensures exceptional outcomes for Citi’s clients while sustaining industry-leading safety and soundness in credit risk management. The role is focused on resolving credit-related issues, improving processes, leveraging technology, and driving operational consistency.

Job Responsibility:

Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
Support Portfolio Manager and Assistant Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation
Implementation of best practices inline with established guidelines to drive operational consistency across Business Units
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs
Ensure timely completion of projects within the CPSO book of work
Following established governance mechanisms / controls to prevent recurrence of issues
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ensure ongoing and timely feedback and coaching of Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution
Actively participate in Learning, Development and Training opportunities including instructor led courses
Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores

Requirements:

Demonstratable financial services experience, including 6-9 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Sound and thorough knowledge of Citi´s systems
Significant experience in preparing presentations for seniors
Outstanding awareness and adherence to the control environment
Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
Proven culture carrier. Well-developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills

Nice to have:

Experience with AI/ML tools
Proactive and strategic mindset
Previous mentoring or coaching experience

What we offer:

Extensive on-the-job training
Exposure to senior leaders
Learning, Development, and Training opportunities
Volunteerism opportunities
Opportunity to give back and make a positive impact

Additional Information:

Job Posted:
May 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Credit Product Strategy & Plan Specialist