Credit Product Strategy Operations, Citi

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team’s objective is to ensure exceptional outcomes for Citi’s clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defense.

Job Responsibility:

Effective Issue Resolution and Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
Ensure timely completion of projects within the CPSO book of work
Implementation of best practices inline with established guidelines to drive operational consistency across Business Units
Following established governance mechanisms / controls to prevent recurrence of issues
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Actively participate in Learning, Development and Training opportunities including instructor led courses
Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores

Requirements:

Demonstratable financial services experience, including 2-4 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Knowledge of Citi´s systems
Experience in preparing presentations for seniors
Awareness and adherence to the control environment
Proven culture carrier. Good interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills

Nice to have:

Analytical Thinking
Constructive Debate
Escalation Management
Financial Analysis
Policy and Procedure
Policy and Regulation
Product Knowledge
Risk Controls and Monitors
Risk Identification and Assessment

What we offer:

Career development opportunities
Volunteerism opportunities
Exposure to senior leaders
Learning and training programs

Additional Information:

Job Posted:
August 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Credit Product Strategy Operations