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Credit Product Strategy Manager

https://www.citi.com/ Logo

Citi

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Location:
India, Mumbai

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The role involves driving effective issue resolution, risk mitigation, operational consistency, process digitalization, talent management, and leveraging AI/ML tools to optimize Institutional Credit Management processes at Citi.

Job Responsibility:

  • Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs and SIIs across Institutional Credit Management (ICM)
  • Foster a consultative/advisory approach that challenges legacy policies, processes, and promotes efficiency
  • Identification of governance mechanisms/controls to prevent recurrence of issues
  • Partnership and continuous engagement with applicable regional and industry stakeholders in ICM, Corporate Bank, Commercial Bank, Wealth, and Risk for effective Issue resolution and Risk Mitigation
  • Identification of opportunities to reduce anomalies and establish guidelines/best practices to drive operational consistency across Business Units
  • Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms
  • Identify scope to leverage AI/ML to optimize processes across the ICM organization
  • Ensure timely completion of projects within the CPSO book of work
  • Place additional focus on talent management
  • Actively participate in Learning, Development and Training opportunities
  • Improve VoE Engagement, Belonging (DEI), and Leadership scores

Requirements:

  • Demonstratable financial services experience, including 12-15 years in Banking or FI Industry
  • Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
  • Credit Officer (CO) or demonstrating the skills aligned with that designation
  • Impeccable and thorough knowledge of Credit risk systems
  • Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks
  • Outstanding awareness and adherence to the control environment

Nice to have:

  • Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
  • Recognized as a skillful manager with a track record of building high performing teams
  • Proven culture carrier with powerful interpersonal skills
  • Solid organizational skills with ability and willingness to work under pressure and manage time and priorities effectively with little to no supervision
  • Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
  • Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
What we offer:
  • Extensive on-the-job training
  • Exposure to senior leaders
  • Opportunity to give back and make positive impact through volunteerism
  • Active engagement with regional recruiting efforts to ensure a robust pipeline of talent

Additional Information:

Job Posted:
May 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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