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The role involves driving effective issue resolution, risk mitigation, operational consistency, process digitalization, talent management, and leveraging AI/ML tools to optimize Institutional Credit Management processes at Citi.
Job Responsibility:
Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs and SIIs across Institutional Credit Management (ICM)
Foster a consultative/advisory approach that challenges legacy policies, processes, and promotes efficiency
Identification of governance mechanisms/controls to prevent recurrence of issues
Partnership and continuous engagement with applicable regional and industry stakeholders in ICM, Corporate Bank, Commercial Bank, Wealth, and Risk for effective Issue resolution and Risk Mitigation
Identification of opportunities to reduce anomalies and establish guidelines/best practices to drive operational consistency across Business Units
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms
Identify scope to leverage AI/ML to optimize processes across the ICM organization
Ensure timely completion of projects within the CPSO book of work
Place additional focus on talent management
Actively participate in Learning, Development and Training opportunities
Improve VoE Engagement, Belonging (DEI), and Leadership scores
Requirements:
Demonstratable financial services experience, including 12-15 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Credit Officer (CO) or demonstrating the skills aligned with that designation
Impeccable and thorough knowledge of Credit risk systems
Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks
Outstanding awareness and adherence to the control environment
Nice to have:
Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
Recognized as a skillful manager with a track record of building high performing teams
Proven culture carrier with powerful interpersonal skills
Solid organizational skills with ability and willingness to work under pressure and manage time and priorities effectively with little to no supervision
Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
What we offer:
Extensive on-the-job training
Exposure to senior leaders
Opportunity to give back and make positive impact through volunteerism
Active engagement with regional recruiting efforts to ensure a robust pipeline of talent
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