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We are looking for a detail-oriented Credit Processor to join a machinery and worktools organization in Raleigh, North Carolina. This contract opportunity with permanent potential is ideal for someone with experience in credit support, collections, and account maintenance who can manage sensitive financial information with accuracy and professionalism. The person in this role will support customer account setup, returned check processing, and credit file administration while collaborating with internal teams to resolve exceptions and keep records current.
Job Responsibility:
Process new customer account requests and update existing account details promptly while ensuring records remain complete and accurate
Handle returned check activity in a timely manner, documenting outcomes and maintaining organized tracking for follow-up actions
Monitor outstanding returned payments and determine the appropriate next steps to support collection efforts
Safeguard confidential customer and financial information while maintaining high standards of data integrity
Organize and maintain credit documentation so account files are current, accessible, and audit-ready
Review unusual or unclear credit situations and escalate concerns to the Credit Management Team when further guidance is needed
Build effective working relationships with store leadership and divisional partners to support day-to-day credit operations
Assist with additional credit and administrative tasks as business needs require
Requirements:
High school diploma or equivalent required
At least 1 year of experience in credit, collections, accounts receivable, or a related financial support function
Background in customer service preferred, with the ability to communicate professionally across teams
Understanding of financial recordkeeping practices related to credit and account administration
Strong computer proficiency, including Microsoft Office applications such as Excel
Effective time management skills with the ability to meet recurring daily and monthly deadlines
High level of accuracy and close attention to detail when handling financial transactions and account data
Strong communication, comprehension, and follow-through skills in a fast-paced work environment
Nice to have:
Background in customer service preferred
What we offer:
Medical, vision, dental, and life and disability insurance