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Credit Portfolio Senior Manager

India, Gurugram · Job Posted January 10, 2026
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Job Description

This position is within Citi’s USPB In-Business Unsecured Lending Risk. This role will develop, implement and monitor credit policy strategies and capabilities for new account originations across the Unsecured lending portfolios (Cards, Personal Loans, Merchant Installment Loans, Lines of credit). You will be responsible for ensuring that credit strategies are analytically sound, compliant with regulatory expectations, and aligned with bank’s risk appetite and growth objectives.

Job Responsibility

  • Support design, development & optimization of the acquisition credit policies for a $150B+ portfolio that generates 15MM new accounts annually
  • Perform quantitative analyses to assess risk-adjusted return, risk segmentation, and tradeoffs in acquisition policy changes
  • Prepare proposals and review with the stakeholders within Risk, document the effective challenge and incorporate inputs in revising the proposals
  • Collaborate with digital and marketing teams on channel specific underwriting policies
  • Partner with modeling team on new tools, machine learning and alternate data
  • Develop a testing framework to deploy learnings faster using repeatable playbooks and monitoring routines
  • Track and report on initiatives, performance results, emerging trends and opportunities to senior management
  • Ensure adherence to internal and external regulatory expectations
  • Respond to effective challenge from second line
  • Serve as SME for audits, model use and implementation of strategies
  • Ensuring strategies are executed in a strong control environment

Requirements

  • 10+ years of experience in credit risk management or lesser with relevant experience in acquisitions credit risk
  • Experience in the financial services industry preferred
  • Demonstrated accountability for delivery of a full range of services to one or more businesses/geographic regions
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven negotiation skills often used at a senior level
  • Demonstrated ability to synthesize, prioritize and drive results with urgency
  • Ability to obtain support and buy-in across a wide range of internal and external audiences
  • Bachelor’s/University degree in statistics, mathematics, economics, or equivalent experience
  • Master’s/PhD degree is a plus

Nice to have

Master’s/PhD degree

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