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The Credit Portfolio Analyst 2 will support credit card portfolio risk management through data-driven analysis, performance monitoring, and risk insights. The role focuses on assisting senior analysts and managers in portfolio monitoring, acquisition risk analysis, credit policy evaluation, and model performance tracking, with increasing ownership over defined analytical modules.
Job Responsibility:
Track portfolio performance metrics including delinquency, roll rates, losses, and utilization
Perform trend, vintage, and cohort analysis to identify early risk signals
Support creation and maintenance of risk dashboards and MIS
Analyze performance of new account vintages by channel, product, and segment
Monitor early delinquency and first-payment default trends
Support evaluation of acquisition strategies to balance growth and risk
Assist in evaluating approval rate vs loss trade-offs
Participate in champion–challenger analysis for policy and strategy updates
Help document policy rationale and analytical findings
Monitor existing customer credit risk performance across ECM levers, including CLI, CLD, authorization controls, and line management etc
Perform segmentation, trend, and vintage analysis to identify changes in customer behavior and emerging risk signals
Support analytics for risk-based ECM strategies to balance spend growth, customer experience, and credit losses
Track post-implementation performance of ECM actions and highlight variances versus expectations
Quantify risk–return impact of ECM strategies, including effects on utilization, delinquency, losses, and attrition
Assist in diagnosing portfolio performance changes and segment-level risk drivers
Prepare clear, structured presentations for senior analysts and managers
Support documentation for risk governance and audit requirements
Participate in regular risk review forums as an analytical contributor
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
1.5–4 years of experience in credit card risk analytics, consumer lending, or financial analytics
Bachelor’s/Master’s degree in business, Statistics, Finance, Economics, or related quantitative fields
Strong working knowledge of SQL/SAS
exposure to Python preferred
Experience working with large datasets
Experience with Tableau or PowerPoint for visualization and reporting
Understanding of consumer credit risk fundamentals
Ability to interpret data and explain results clearly
Structured thinking and attention to detail
Problem-solving skills to identify, analyze, and challenge basic problems
Familiarity with data interpretation and ability to challenge decisions based on data analysis
Ability to interpret data, make sound decisions, and challenge the basis of the analysis
Willingness to learn and take increasing ownership
Ability to work collaboratively across teams
Clear and concise written and verbal communication
Basic understanding of various risk factors including stress testing, collateral risk and volatility, concentration risks, liquidity, and wrong way risk, with demonstrated experience in reviewing these factors and challenging any discrepancies
Adds value and contributes to the success of the team
Ability to work with little direction and in a team
Adaptability and flexibility to respond to ad-hoc requests and changes in the regulatory environment
What we offer:
Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Resources to manage financial well-being and help plan for the future
Access to an array of learning and development resources
Variety of programs that help employees balance their work and life, including generous paid time off packages
Resources and tools to volunteer in the communities