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As a Credit Officer at Aramex, you will play a vital role in our credit team, ensuring timely payments from our customers. You will be responsible for collecting outstanding customer balances, managing the collection process efficiently, and collaborating with the sales team to resolve customer payment challenges. This includes handling bad debt accounts and achieving established collection targets.
Job Responsibility:
Implement effective collection plans to ensure timely collection of receivables and achieve key accounts collection targets
Contact key accounts and defaulters for pending payment issues, maintaining strong relationships to facilitate smooth payment processes
Perform regular reconciliation of accounts to ensure accuracy and resolve discrepancies
Coordinate with internal teams to resolve any issues related to payments and collections
Prepare and present regular reports on collection activities, outstanding receivables, and credit status to management
Assist the creditworthiness of customers and make recommendations on credit limit
Work closely with the sales and operations teams to align credit policies with business objectives and resolve any customer disputes
Perform any other task assigned by line manager
Requirements:
Bachelor’s degree in Finance, Business Administration, or a related field
Proficiency in Microsoft Excel and strong analytical skills
Excellent command of written and spoken English
Strong negotiation and problem-solving skills
Ability to work independently and as part of a team