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Credit Officer

Australia, Sydney · Job Posted June 17, 2026
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Job Description

We're looking for a results-driven Credit Officer to join the Finance team at SIXT Australia. You'll manage a portfolio of customer accounts, taking ownership of collections, debt management, and credit risk to support strong cash flow outcomes across the business. This role is ideal for someone who is confident in handling high-volume ledgers, navigating complex customer conversations, and driving resolution of overdue debt in a professional and commercially focused way. This is a full-time, 12-month contract opportunity with a hybrid working arrangement, based across our Sydney CBD and Olympic Park offices, and working from home.

Job Responsibility

  • Manage invoicing and ensure accurate and timely processing across multiple business units
  • Monitor aged debtors and follow up outstanding payments, including collections activity
  • Build and maintain strong relationships with internal stakeholders and external customers
  • Handle high-volume customer ledgers, ensuring payments are allocated correctly and on time
  • Assess customer creditworthiness and support credit risk decisions
  • Conduct collections calls, negotiate payment arrangements, and manage difficult customer conversations
  • Investigate and resolve billing issues, disputes, and AR exceptions
  • Escalate complex payment issues and support resolution in line with governance requirements
  • Maintain accurate records and support reporting requirements, including month-end activities
  • Support process improvements and identify opportunities to streamline AR processes
  • Assist with refunds and ensure customer accounts are managed accurately

Requirements

  • Minimum 3 years' experience as a Credit Officer or Accounts Receivable Officer
  • Strong communication skills, with the ability to manage stakeholder and customer relationships effectively
  • Proven ability to manage high-volume portfolios and prioritise competing tasks
  • Experience in collections, negotiating payment arrangements, and reducing overdue debt
  • Strong attention to detail and ability to maintain accurate financial records
  • Ability to problem-solve, investigate discrepancies, and resolve issues independently
  • Intermediate to advanced Microsoft Office skills
  • Ability to work to deadlines, particularly around month-end and reporting cycles

What we offer

  • Progressive flexibility, leave, and well-being benefits
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on fuel, groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on a range of NRMA personal insurance products including car, home & travel
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