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Step into a Leadership Role with a Growth Trajectory. Are you a strategic credit professional with a talent for leading teams? We are looking for an experienced Credit & Collections Supervisor/Manager to oversee a dedicated team in Oak Brook, IL. This is an onsite, high-impact role designed for a leader coming from a mid-size or large-revenue environment who understands how to balance risk mitigation with business growth. If you are ready to drive process enhancements, automate systems, and advance your career within a professional corporate setting, this is the opportunity for you.
Job Responsibility:
Team Leadership: Lead and mentor a team responsible for evaluating customer credit applications, financial data analysis, and determining creditworthiness
Policy Development: Maintain and evolve company credit policies, proposing strategic updates to senior management to reflect market changes
Cross-Functional Collaboration: Partner with Sales and Operations to resolve credit concerns, improve workflows, and support revenue objectives
Risk Mitigation: Manage relationships with credit reporting agencies and utilize credit scoring models to predict and minimize potential financial risk
Portfolio Oversight: Conduct comprehensive reviews of accounts receivable, identify problematic accounts, and recommend adjustments to bad debt reserves
Process Innovation: Drive initiatives to automate and standardize credit scoring systems and documentation, ensuring a seamless audit process
Escalation Management: Provide high-level guidance to team members and ensure the timely resolution of complex or escalated payment issues
Requirements:
Minimum of 5 years of experience in credit, collections, or related fields, with commercial credit expertise
Proven ability to manage and lead a team effectively, fostering collaboration and productivity
Strong analytical skills with the ability to interpret data and communicate findings clearly
Familiarity with credit scoring models and financial analysis tools
Excellent organizational skills with the ability to manage multiple tasks simultaneously
Experience in developing and implementing policies and procedures related to credit risk
Knowledge of compliance requirements and audit practices in credit management
Proficiency in identifying process improvement opportunities and leading change initiatives
What we offer:
insurance
401K
vacation and holiday pay
opportunities for advancement and professional development
flex time and 10 days remote per year
medical, vision, dental, and life and disability insurance (for contract/temporary professionals)
eligibility to enroll in company 401(k) plan (for hired contract/temporary professionals)