Credit Manager

• Oversee all credit and accounts receivable activities, ensuring timely billing, accurate follow-up, and effective collection procedures
• Maintain and enforce local credit policies related to billing, credit card processing, check handling, inquiries, and collections
• Supervise, train, and develop Accounts Receivable/Credit employees
• conduct performance management, coaching, and staffing activities as needed
• Respond promptly and professionally to guest, client, and credit card company inquiries
• Review guest ledger high-balance reports daily and work with Front Office and Finance leadership to resolve discrepancies
• Maintain credit histories, approved credit requests, and account documentation to support internal controls and compliance
• Lead monthly credit meetings and collaborate with Sales, Catering, Conference Services, and Front Office teams on credit-related matters
• Investigate billing requests and act as the final authority for credit approval decisions
• Recommend process improvements to enhance Accounts Receivable efficiency and financial performance

• At least 1–3 years of credit, accounts receivable, or related finance experience, preferably in a luxury hotel or resort
• Excellent personal presentation and interpersonal skills
• Knowledge of accounting principles and internal control procedures
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment
• Ability to operate all computer equipment necessary to perform the job
• knowledge of Opera and Microsoft Office Suite preferred/is a plus
• Excellent communication and interpersonal skills
• ability to collaborate with multiple departments and communicate clearly with colleagues, clients, and guests
• US work authorization is required

knowledge of Opera and Microsoft Office Suite preferred/is a plus

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals