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This role will be responsible for leading the corporate credit application processing team that is responsible for establishing credit limits to new and existing customers. This position will be a working manager role where the successful candidate participates in the daily activities as well as managing the members of the team. The Credit Manager is responsible for compliance of policies and procedures governing the credit functions of the Division, protecting the Division's assets, and leading a team of professional credit representatives.
Job Responsibility:
Act as the public representative of credit to the Sales team, to the customer base, and to the internal Credit teams
Successfully utilize communication skills to manage daily transaction processing, and the customer service processes, and to coordinate both with the Sales team (field Sales and Sales leadership) and with the Division Credit Managers
Teach and enhance the core competencies of assigning credit limits and ensure the team’s performance enhances our customer’s experience
A continued focus on process improvement to drive increased efficiency and customer satisfaction will be essential to success
Lead a team of credit representatives and maintain a high-performance culture focused on accuracy, completeness and efficiency
Effectively partner and hold accountability to Finance and Sales leadership for application processing turn times and for helping to minimize credit losses.
Requirements:
Bachelor’s degree in finance, accounting, business administration or a related field
Ten-plus years of experience managing credit, including responsibility for the credit application process with experience managing a team of professionals
Excellent communication and people management skills and ability to work in a team environment
Build strong relationships throughout the organization including senior leaders
Demonstrate ability to plan, meet deadlines, and manage competing priorities
Must be able to effectively manage changes and support impacted areas of the business
Ability to work in a fast-paced dynamic work environment
Prior collections and credit skills and experience are essential
Prior experience with the JD Edwards ERP system and HighRadius credit and collection management system is preferred but not required
Proficiency with Microsoft Office applications
Ability to multi-task and lead the team to produce accurate and timely results
Ability to adapt to changes in the work environment and manage competing demands
Excellent interpersonal and communication skills and the ability to work with a wide range of internal and external customers
Excellent problem-solving, organizational, and analytical skills
Ability to work in a fast-paced environment.
Nice to have:
Prior experience with the JD Edwards ERP system and HighRadius credit and collection management system
What we offer:
Medical
Prescription Drug
Dental
Vision
Health Care Reimbursement Account
Dependent Care Reimbursement Account
Wellness Programs
Employee Assistance Plan
Paid Holidays and Vacation
401(k) with Company matching
Pension
Salary Continuation – Short-Term Disability
Long-Term Disability Options
Employee Life Insurance
Spouse & Dependent Life Insurance
Business Travel Accident Insurance
Direct Deposit Payroll
Educational/Tuition Assistance Plan
College Scholarship Program – for dependent children
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