Credit Manager

• Review and authorize customer credit approvals, extensions, and terminations in accordance with company policies
• Manage credit and collection activities, collaborating with Management, Sales, and Accounting teams as necessary
• Conduct credit investigations, maintain comprehensive credit files, and draft written correspondence to applicants and customers regarding credit matters
• Ensure current and accurate sales tax certificates are maintained for all tax-exempt customers
• Perform collection efforts for past due balances, partnering with sales personnel to resolve problem accounts
• Administer special credit arrangements, including joint check agreements, personal guarantees, and promissory notes
• Prepare and file all pre-lien notifications as required
• Coordinate all credit-related legal actions with appropriate internal and external parties
• Investigate and resolve credit claims, disputes, and unauthorized deductions
• Monitor aged receivables, accounts exceeding credit limits, and COD override reports on a regular basis
• Identify potential bad debt accounts and oversee their collection process or initiate appropriate write-offs
• Oversee the collection process for all returned checks
• Process daily deposits of customer payments and reconcile records accordingly
• Submit invoices to customers via various online portals, ensuring timely and accurate billing

• 2+ years of AR/Collection & Credit experience
• B2B collections prefer
• Excellent communication and negotiation skills
• Exceptional organizational skills and attention to detail
• Ability to work independently and as part of a team
• Epicor Eclipse experience is a plus but not required

Epicor Eclipse experience

• medical, vision, dental, and life and disability insurance
• company 401(k) plan