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We are looking for a dynamic Credit Manager to lead and inspire a team of credit and cash application professionals at our office in Worcester County. In this role, you will oversee credit management, new account setups, and cash application processes while fostering collaboration with internal departments and external partners. This position is ideal for a results-driven leader with a passion for optimizing financial operations in a fast-paced environment.
Job Responsibility:
Oversee and mentor a team of 12, including credit associates and cash application staff, to ensure smooth and effective financial operations
Build and maintain strong relationships with internal teams and external clients to facilitate billing, deductions management, payment resolution, and account reconciliation
Manage multiple priorities while coaching and empowering your team to achieve shared goals
Provide senior management with detailed reporting metrics and regular updates on portfolio performance and challenges
Collaborate with IT teams to enhance automation within the cash application process
Drive consistent improvement in credit management strategies for both small-scale and larger corporate accounts
Develop and implement processes to streamline new account setups and ensure compliance with company policies
Represent the department in cross-functional initiatives to align credit strategies with broader business objectives
Requirements:
Bachelor’s degree and at least 5 years of experience managing a credit department in a high-volume, fast-paced environment
Proven expertise in consumer goods manufacturing, distribution, wholesale, or related industries such as supermarket retail or direct store delivery
Strong communication and negotiation skills, combined with excellent analytical abilities for problem-solving
Demonstrated leadership experience, including managing teams in a minimally structured environment
Proficiency in Office tools, particularly Excel and Word
experience with AS400 systems is a plus
Background in B2B collections, accounts receivable, and credit portfolio management
Familiarity with the local community and ability to work effectively with diverse stakeholders
Nice to have:
Experience with AS400 systems
What we offer:
Medical, vision, dental, and life and disability insurance
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