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Credit Manager

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Four Seasons

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Location:
United States of America , Seattle

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

80500.00 - 81000.00 USD / Year
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Job Description:

Four Seasons Hotel Seattle is looking for a Credit Manager who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Credit Manager will be a member of a dynamic team delivering great service to our internal and external guests. This position reports to the Assistant Director of Finance. U.S. work authorization is required for this position.

Job Responsibility:

  • Maintain harmonious and professional relationship with all departments
  • Conduct training sessions for the Front Office staff and Catering & Sales staff on credit policies and procedures
  • Establish and maintain local credit policies and procedures regarding billing, credit cards, collection, inquiries and check cashing and prepare month-end and year-end reports and reconciliations in accordance with established corporate guidelines
  • Ensure all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally
  • Ensure prompt and accurate billing for all accounts and timely collection follow-up
  • Maintain credit histories, original approved written requests for credit and other records for regular hotel accounts
  • Ensure that the check-in / check-out procedure adequately protects the hotel without burden or delay to the guests of the hotel
  • Develop and maintain relationships with regular clients to foster communication and assist in collection
  • Prepare and conduct a monthly credit meeting
  • File documents and reports
  • Manage collection of accounts approved for billing and process upon departure payments and supervise the day-to-day activities of the Accounts Receivable staff and evaluate performance based on the hotel policies
  • Recommend improvements in the operation of Accounts Receivable to the Director of Finance
  • Review Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager and Director of Finance if not resolved
  • Investigate all requests for billing as the final authority over credit approval and individual
  • Assist in other areas of the accounting office as needed
  • Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance

Requirements:

  • At least 2 years of progressive experience in Accounting
  • Bachelor’s degree in finance or accounting
  • Excellent written and verbal communication skills
  • Strong working knowledge back office accounting systems
  • Excellent emotional intelligence and interpersonal skills
What we offer:
  • Compensation: $80,500 - $81,000 annual salary
  • 13 Days Paid Time Off + 10 Paid Holidays/year
  • Medical, Dental, & Vision Insurance
  • 401K Retirement Savings Plan, plus Employer Match Program
  • Complimentary Room Nights and Discounted Rates
  • Complimentary Meals in our Employee Cafeteria
  • Complimentary Uniform Care & Dry Cleaning
  • Employee Assistance Program
  • Investment in your wellbeing
  • Paid Parental Leave & Short-Term Disability
  • Life Insurance
  • Bereavement & Jury Duty Pay
  • FMLA & WA State Leave
  • Personal, Medical, & Military Leave options
  • Tuition reimbursement
  • Training Programs
  • Growth & Development Opportunities

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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