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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Operational Risk and Control team, playing a critical role in safeguarding our operations. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. As a key member of our Operational Risk and Control function, you will act as a strategic professional and recognized technical authority, providing essential advice and counsel on the technology and operations of the business. You will leverage your expertise to drive directional strategy and ensure the overall effectiveness of control frameworks across an entire sub-function or job family. This role involves significant impact through complex deliverables and requires strong collaboration with various internal and external stakeholders, shaping the control environment of a leading global financial institution.
Job Responsibility:
Serve as the primary point of contact for Operations staff regarding control-related activities
Provide expert guidance on evaluating risks, implementing appropriate controls, and ensuring effective remedial actions
Conduct proactive reviews of operational processes, control frameworks, and reporting mechanisms
Participate in the evaluation of strategic and tactical changes, policy updates, and evolving regulatory requirements
Support internal and external control organizations, including audit, regulatory bodies, and compliance teams
Manage and oversee the remediation process for Corrective Action Plans, ensuring timely and effective resolution
Ensure all workflows and controls adhere strictly to Credit Policy and local regulatory guidelines
Collaborate effectively with diverse stakeholders across Underwriting, Risk, Business, and Product teams
Requirements:
Bachelor’s degree or equivalent experience in a relevant field such as Finance, Business, or Risk Management
Proven experience in an operational risk, control, or regulatory compliance role within the financial services industry
Comprehensive understanding of control processes, risk assessment methodologies, and applicable regulatory frameworks
Excellent communication, interpersonal, and diplomatic skills to effectively guide, influence, and negotiate with various stakeholders
Demonstrated ability to proactively identify control deficiencies and drive their remediation through to completion
Strong analytical skills with the ability to assess risk in business decisions, ensuring compliance and ethical judgment
What we offer:
Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave
statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team-building events
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
Opportunity to receive an annual discretionary incentive award