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Credit Maintenance Analyst

Philippines, City of Taguig Employment contract · Job Posted March 22, 2025

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Job Description

CRMS serves as a critical component of Citi's First Line of defense for wholesale and counterparty credit risk management. The analyst will engage in credit facility management, legal documentation, collaterals, and risk reporting. Responsibilities include ensuring compliance with credit policies, resolving exceptions, and participating in transformation agendas to improve credit management processes.

Job Responsibility

  • Activation and maintenance of locally approved credit obligors in the credit system
  • Preparation of credit approvals (CA) document in the credit system based on the data provided by the RM and Risk for Annual Review, Interim, Extension and Initial following the established procedures, policies and checkpoints
  • Input and maintenance of approved credit facilities in the credit system (e.g. facility creation, allocations/re-allocations, facility amendment, cancellation, classification, special handling instructions, and updates using 'As Of' functionality)
  • Ensure that the credit approvals are obtained and in compliance to the credit policy
  • Review and rectification of data exceptions
  • month-end adjustments on credit facilities via 'as of' functionality
  • Monitoring, completion/filing of fully approved workflows
  • Monthly reporting of Expiring CAs and Expired CAs
  • Checking of approval for Classified Credit Review if in compliance to the credit policy
  • Prepares BCMA CA Face document based on the data provided by the RMs or analysts
  • Investigates relevant standard Optima exceptions and CitiRisk exception (e.g. Pending workflows global report, Credit Control Panel Cleanup / Manager Clean Up /Expired & Overdue Facilities / Pending Facilities, Collateral and Customer, etc.) reports received from Global Reporting Team
  • Liaises with the relevant parties (i.e. in-country CRMS, Risk, Business, Support teams, etc.) to clear exceptions
  • Follows up with the responsible parties until resolutions of the exceptions
  • Works closely with other parties such as technology when required to resolve issues
  • Represents country in service quality call
  • Performs admin functions related to work requests management (i.e. Access, Query Management Application, ResolveIT)
  • Being developed to be country SME
  • Facility/obligor maintenance and critical control process for elsewhere approved names
  • Daily reporting of facility changes extended to the client country
  • Review approvals
  • monitors, completes/files fully approved EUDD workflows
  • and sends monthly Expiring and Expired EUDD List as part of the Extending Unit Due Diligence (EUDD)/ Local Review Due Diligence (LRD) process
  • Performs Split Risk Reporting for some countries
  • Maintenance of Credit Officers in SharePoint
  • Monitors, investigates, and obtains relevant credit approval for intra-day excesses in compliance with the local procedure and credit policy
  • Generates, investigates, reports and escalates Direct, Contingent, PSE and SR exceptions to Business and Risk in accordance with the established standard process as part of the Next Day Limit Monitoring process
  • Receives, scans, lodges, and safekeeps credit facility documentations for Philippines clients and releases approved credit facilities upon review credit facility documentation review
  • Provides supporting data, information, and reports to Finance, Loan Operations, and Risk for various regulatory and non-regulatory reporting
  • Provides credit information to other BAP-Credit Bureau member banks through Loandex system
  • Facilitates the consolidation of exposures under facilities extended to ICG which is then being submitted to Credit Information Corporation
  • Investigates and liaises with responsible parties to clear relevant Optima and CitiRisk Facility Management exceptions
  • Maintains excellent service quality by ensuring that exceptions monitoring processes are in compliance to agreed standards in terms of timeliness and accuracy
  • Ensures audit controls and pass audit results (Pass all relevant internal and external audit reviews through enhanced focus on permanent control readiness)

Requirements

  • Fresh graduate or with relevant work experience up to 2 years
  • Experience in credit operations or similar position
  • Knowledge of the processes, procedures and systems
  • Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain
  • Ability to work in a team-oriented environment

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