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Credit Maintenance Analyst

https://www.citi.com/ Logo

Citi

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Location:
Philippines , Taguig City

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. CRMS serves as a critical component of our First Line of defense for wholesale and counterparty credit risk management that is part of Institutional Credit Management (ICM) under ICG Business. CRMS works through the challenges of the Wholesale Credit Risk Lending processes with the aim of transforming the credit process flows including but not limited to credit facility management, legal documentation, collaterals and risk reporting.

Job Responsibility:

  • Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities
  • Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects
  • Maintain an executive document to track all request, changes, and action plans performed on credit reports
  • Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings
  • Prepare portfolio and related credit information for internal and external auditors
  • Make evaluative judgements based on the analysis of factual information
  • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Prepares BCMA CA Face document based on the data provided by the RMs or analysts
  • Investigates relevant standard Optima exceptions and CitiRisk exception reports
  • Liaises with the relevant parties to clear exceptions
  • Follows up with the responsible parties until resolutions of the exceptions
  • Works closely with other parties such as technology when required to resolve issues
  • Represents country in service quality call
  • Performs admin functions related to work requests management
  • Being developed to be country SME
  • Facility/obligor maintenance and critical control process for elsewhere approved names
  • Daily reporting of facility changes extended to the client country
  • Review approvals
  • monitors, completes/files fully approved EUDD workflows
  • and sends monthly Expiring and Expired EUDD List
  • Performs Split Risk Reporting for some countries
  • Maintenance of Credit Officers in SharePoint
  • Monitors, investigates, and obtains relevant credit approval for intra-day excesses
  • Generates, investigates, reports and escalates Direct, Contingent, PSE and SR exceptions
  • Receives, scans, lodges, and safekeeps credit facility documentations for Philippines clients and releases approved credit facilities upon review credit facility documentation review
  • Provides supporting data, information, and reports to Finance, Loan Operations, and Risk
  • Provides credit information to other BAP-Credit Bureau member banks through Loandex system
  • Facilitates the consolidation of exposures under facilities extended to ICG
  • Investigates and liaises with responsible parties to clear relevant Optima and CitiRisk Facility Management exceptions
  • Maintains excellent service quality by ensuring that exceptions monitoring processes are in compliance to agreed standards
  • Ensures audit controls and pass audit results

Requirements:

  • Relevant experience required
  • Experience in credit operations or similar position
  • Knowledge of the processes, procedures and systems
  • Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain
  • Ability to work in a team-oriented environment
  • Bachelor’s degree/University degree or equivalent experience
What we offer:
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being and help plan for the future
  • Access to an array of learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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