Credit Initiation Manager - Consumer Lending Job at Citi (Kowloon)

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi. Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network. We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Credit Initiation Manager - Consumer Lending - Hybrid (Internal Job Title: Credit Initiation Manager – C12) based in Hong Kong.

Job Responsibility

Manage and supervise application processing team (between 10 to 12 individuals) to meet day to day operational tasks
Assist Credit Initiation Head to manage Projects and team deliverables (like audit review, quality check review and etc.)
Manage day to day operational works related to Secured Lending Products (Mortgage, Investment Lending and Premium Financing Loans), including but not limited to new application, credit line changes, annual renewal, account credit maintenance request as well as to achieve service / productivity standards, ensure work quality and take appropriate action to optimize risk-reward outcome
Ensure adequate resources are in place from time to time to support business applications volume
Monitor & ensure all processes are following credit policies, operating procedures and local regulatory requirements through effective execution of control program such as self-assessment, day 2 review, quality assurance framework etc.
Report to Department Head for any control processing deficiencies issues
Review and identify opportunities to eliminate, automate or improve the workflow and process for productivity gain, cost efficiency and service improvement
Collaborate with various stakeholders such as Products, Risk Management, Technology, Regional Office (Other markets counterpart), other operation units and government statutory bodies to drive various business initiatives, enhancing applications processing & approval, other account credit maintenance request, post approval processes and government guarantee programs
Provide training and individual development guidance to staff, manages staff performance, makes compensation decision and manage staff career development
Perform credit analysis during credit assessment and exercise sound credit judgement in evaluating Secured Lending Products applications and account maintenance requests with compliance to the established guidelines / policies and maintain a balance thought between risk and business

Requirements

5-8 years of experience in a related role
Intermediate to senior level experience in a related role with commensurate people management experience preferred
Demonstrated ability to resolve issues utilizing in-depth disciplinary knowledge of concepts and procedures
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree/University degree or equivalent experience

What we offer

Access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Programs to manage financial well-being
Access to learning and development resources
Generous paid time off packages
Resources and tools to volunteer in communities

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Credit Initiation Manager - Consumer Lending

Job Description

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