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As a Credit Hire Legal Advisor, you will be responsible for handling all aspects of defending litigated credit hire claims. This role requires a pragmatic commercial approach to settlements and advising clients on litigation and cost risks. You will be expected to instruct Counsel, attend hearings, CMCs, and undertake telephone advocacy when appropriate. Additionally, you will ensure that clients are kept informed and up to date throughout the life of the claim.
Job Responsibility:
Instruct Counsel, attend conferences, hearings and CMCs
Undertake telephone advocacy when appropriate, such as allocation hearings and CMCs
Take a pragmatic commercial approach to settlements and advising clients as to litigation and cost risks
Ensure any appropriate instructions are obtained from any relevant insurer or lay clients
Prioritise urgent schedule entries, daily tasks, and incoming post/emails
Build a rapport by speaking/meeting with clients when possible to ensure a consistency of service, minimise possibility of complaints and to ensure insurer’s loyalty to the Firm, and keep clients informed and up to date on a regular basis
Check the authenticity and validity of claims by speaking with clients regularly on potentially complex files
Ensure that any relevant insurer is kept updated and fully informed as to the progress of any claims to reduce any potential exposure/liability and to increase indemnity savings
Maintain proactive communication with clients to ensure all heads of claim are discussed with the client at the outset and throughout the claim
Obtain all relevant documentation from clients at the outset
Discuss liability and/or quantum offers with the relevant parties, making use of the telephone rather than letter/email whenever possible
Assist new or less experienced members of the team with any issues in terms of clients, referrers, external agencies and procedure
Liaise with Team Leaders and Head of Department to take more contentious files and deal with them under supervision to expand knowledge and experience
Requirements:
A Solicitor, CILEX-qualified lawyer or experienced file handler in credit hire
Proven track record of running a successful, fast-track and/or multi-track credit hire caseloads
Strong working knowledge of the CPR, relevant case law, and legislation
Ability to advise on RTA liability, quantum and causation
Understanding of insurer reserving philosophies
Ability to advise on and progress claims involving technical arguments, such as indemnity, RTA, Article 75 issues, resiling from admissions, and pursuing non-parties to litigation
Strong IT skills including MS Office, and Visual Files or similar CMS
Excellent client care, time management and organisational skills, with a calm and methodical approach
What we offer:
25 days’ holiday plus bank holidays
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Travel Loan
Active network of Wellbeing Champions – providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues