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Credit Counselor

India, Noida · Job Posted February 16, 2026
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Job Description

Join our team as a Credit Counselor and empower individuals to achieve financial stability through expert guidance and compassionate support. You will play a critical role in assessing clients’ financial situations, developing actionable debt repayment strategies, and helping clients regain control of their financial futures. This is an opportunity for dedicated professionals passionate about financial literacy and making a real impact in people's lives.

Job Responsibility

  • Calculate clients’ available monthly income to determine their capacity for meeting debt obligations
  • Explain debt management program rules, service advantages and disadvantages, creditor concession policies, and potential outcomes to clients
  • Develop customized debt management plans, spending plans, and budgets
  • Prioritize client debt repayment strategies to minimize risks such as bankruptcy, foreclosure, or high interest expenses
  • Conduct comprehensive assessments of clients’ financial situations
  • Maintain accurate records of client interactions, progress, and financial plans
  • Communicate effectively with clients and creditors to negotiate terms and clarify financial options

Requirements

  • Exceptional written and verbal communication skills
  • Demonstrated experience in financial counseling, debt management, or a related field
  • Proficiency in analyzing financial statements, credit reports, and developing comprehensive budgets or repayment plans
  • Strong organizational skills
  • Meticulous attention to detail and accuracy
  • Empathetic, patient, and committed to client success and privacy
  • Comfortable working independently in a remote environment

Nice to have

  • Certification in credit counseling, financial planning, or a related area
  • Experience working with a diverse clientele on complex debt issues
  • Familiarity with industry compliance standards and consumer protection regulations

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