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Join our team as a Credit Counselor and empower individuals to achieve financial stability through expert guidance and compassionate support. You will play a critical role in assessing clients’ financial situations, developing actionable debt repayment strategies, and helping clients regain control of their financial futures. This is an opportunity for dedicated professionals passionate about financial literacy and making a real impact in people's lives.
Job Responsibility:
Calculate clients’ available monthly income to determine their capacity for meeting debt obligations
Explain debt management program rules, service advantages and disadvantages, creditor concession policies, and potential outcomes to clients
Develop customized debt management plans, spending plans, and budgets
Prioritize client debt repayment strategies to minimize risks such as bankruptcy, foreclosure, or high interest expenses
Conduct comprehensive assessments of clients’ financial situations
Maintain accurate records of client interactions, progress, and financial plans
Communicate effectively with clients and creditors to negotiate terms and clarify financial options
Requirements:
Exceptional written and verbal communication skills
Demonstrated experience in financial counseling, debt management, or a related field
Proficiency in analyzing financial statements, credit reports, and developing comprehensive budgets or repayment plans
Strong organizational skills
Meticulous attention to detail and accuracy
Empathetic, patient, and committed to client success and privacy
Comfortable working independently in a remote environment
Nice to have:
Certification in credit counseling, financial planning, or a related area
Experience working with a diverse clientele on complex debt issues
Familiarity with industry compliance standards and consumer protection regulations