This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a Credit Control Clerk to join us in Glasgow! We rely on Credit Controllers to manage relationships with our customers to enable us to maintain their accounts and enabling continued trade across the business. Working in one of our branches you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done.
Job Responsibility:
Proactively collect debt from overdue account customers
Prioritise workload to target constantly changing key accounts, minimising accounts on stop, thereby enabling continued trade
Active daily management of account queries by obtaining details, registering on the system, liaising with customers and colleagues and following up to a satisfactory resolution
Analyse and approve or decline account credit limits & terms
Maintain a balance between prudence and commercial risk, ensuring debts are kept to a minimum whilst actively encouraging sales
Make recommendations to the Supervisor/Manager when seeking approval, collating and evaluating all available financial/customer information
Process, reconcile and allocate payments via cheque, cash, credit/debit card, BACS
Process new account applications, ensuring accounts are set up quickly and accurately, with customers receiving all necessary documentation
Encourage use of website, setting up customers with online account access upon request
Requirements:
Good working attitude
Flexible
Able to work as part of a team that wants to support our business
What we offer:
Guaranteed weekly hours
Competitive rates of pay
24 days annual leave in addition to recognised public and bank holidays
Company attendance and performance bonuses
Company pension scheme – in line with auto-enrolment
Career progression and personal development opportunities
Staff discounts on items purchased from any of our branches nationwide