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360 Resourcing Solutions Logo 360 Resourcing Solutions · Finance

Credit Controller

United Kingdom, Glasgow · Job Posted January 08, 2026
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Job Description

We are looking for a Credit Control Clerk to join us in Glasgow! We rely on Credit Controllers to manage relationships with our customers to enable us to maintain their accounts and enabling continued trade across the business. Working in one of our branches you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done.

Job Responsibility

  • Proactively collect debt from overdue account customers
  • Prioritise workload to target constantly changing key accounts, minimising accounts on stop, thereby enabling continued trade
  • Active daily management of account queries by obtaining details, registering on the system, liaising with customers and colleagues and following up to a satisfactory resolution
  • Analyse and approve or decline account credit limits & terms
  • Maintain a balance between prudence and commercial risk, ensuring debts are kept to a minimum whilst actively encouraging sales
  • Make recommendations to the Supervisor/Manager when seeking approval, collating and evaluating all available financial/customer information
  • Process, reconcile and allocate payments via cheque, cash, credit/debit card, BACS
  • Process new account applications, ensuring accounts are set up quickly and accurately, with customers receiving all necessary documentation
  • Encourage use of website, setting up customers with online account access upon request

Requirements

  • Good working attitude
  • Flexible
  • Able to work as part of a team that wants to support our business

What we offer

  • Guaranteed weekly hours
  • Competitive rates of pay
  • 24 days annual leave in addition to recognised public and bank holidays
  • Company attendance and performance bonuses
  • Company pension scheme – in line with auto-enrolment
  • Career progression and personal development opportunities
  • Staff discounts on items purchased from any of our branches nationwide
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