Credit Controller

This role will be responsible for credit control and debt collections in line with agreed policies, effective debt and litigation management, negotiation of debt repayment plans with customers and supporting the delivery of the Finance Shared Services vision and wider Society strategy/vision. As Credit Controller you'll provide an effective and efficient service in accordance with the agreed performance and quality standards/measures. You’ll be managing sensitive debt cases and will need to ensure that all customers and colleagues are treated with respect. As part of the day-to-day operation of the Credit Control processes, you will help to ensure that all queries are resolved within agreed timeframes, as well as handling invoice queries and escalating any business-critical issues. Collaboration will be key to this role’s success- you’ll have regular contact with customers as well as working closely with other teams across the Society.