Credit Controller

• Take ownership of a defined portfolio of customer accounts, including aged and legacy debt
• Drive cash collection, reduce overdue balances, and protect the business from credit risk
• Investigate complex accounts and resolve disputes
• Work proactively with internal and external stakeholders
• Manage high-value and long-outstanding balances
• Deliver effective collection activity in line with agreed KPIs
• Negotiate repayment plans where appropriate
• Prepare reports and case summaries
• Escalate matters when required
• Maintain clear audit trails and up-to-date system records

• 2–3 years’ experience in a credit control or credit risk role
• Experience managing high-volume or complex ledgers
• Strong numerical accuracy and reconciliation skills
• Confidence handling aged debt, disputes, and repayment negotiations
• Proficiency in Microsoft Excel and Office applications
• The confidence to engage with senior stakeholders when needed

SAGE experience desirable

• Full learning & support from Atlas
• Stream – financial wellbeing and benefits platform with real-time access to earned wages, information to improve financial health, and discounts/savings at leading retailers and supermarkets
• Cycle to work scheme
• Workplace pension scheme
• Staff recognition scheme (Stars of Atlas)
• Staff engagement portal
• The ability to progress your career within Atlas
• Learning and development led by you