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360 Resourcing Solutions Logo 360 Resourcing Solutions · Finance

Credit Controller

United Kingdom, Manchester · Job Posted March 14, 2026
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Job Description

To ensure the effective management of customer accounts, timely collection of outstanding invoices and reduction of aged debt. This role plays a key part in maintaining cashflow and supporting the wider Finance team, requiring strong customer communication skills and previous credit control experience.

Job Responsibility

  • Manage a portfolio of customer accounts, ensuring timely payment of invoices
  • Proactively chase overdue debt via phone and email, maintaining clear and professional communication
  • Resolve customer queries promptly, liaising with internal teams where required
  • Monitor and reduce aged debt, escalating concerns when necessary
  • Maintain accurate records of customer interactions, disputes and payment commitments
  • Reconcile accounts, allocate payments and support month-end processes
  • Prepare reports and updates for internal stakeholders as required
  • Support continuous improvement of credit control processes
  • Communicate any risks or delays to key stakeholders promptly
  • Undertake additional duties as requested

Requirements

  • Previous experience as a Credit Controller is essential
  • Strong understanding of credit control processes and debt management
  • Excellent communication skills, both verbal and written
  • Strong attention to detail and a high level of accuracy
  • Good organisation and time‑management skills
  • Ability to build and maintain positive customer relationships
  • Confident using finance systems and Microsoft Office

What we offer

  • Refer a friend for £1000 bonus which is unlimited
  • Generous holiday entitlement
  • Day off for your birthday
  • Staff Awards
  • Hotel and airline discounts
  • Employee Assistance Programme
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